Park Medical Centre, Southwark, London SE16
57 Hawkstone Road
London SE16 2PE

Appointments

Opening Hours

Monday 8.00am - 7.30pm
Tuesday 8.00am - 6.30pm
Wednesday 8.00am - 6.30pm (baby clinic only from 1.30pm)
Thursday 7.00am - 6.30pm
Friday 8.00am - 6.30pm

Telephones are answered from 8.30am each weekday.

View more information about our opening hours.

Extended Opening Hours

We are able to offer extended hours for routine pre booked appointments as follows:-

Monday Evenings 6.30pm - 7.30pm
Thursday Mornings 7.00am - 8.00am

To book an appointment contact the surgery in the usual way.

When We Are Closed

Nights (after 630pm) and Weekends (including bank holidays):

Nights (after 6:30pm) and Weekends (including bank holidays): Telephone NHS 111

All out-of-hours calls should be directed to NHS111. Calls to NHS111 may request you to attend the extended primary care service in Southwark.

You can also try your local pharmacist for advice.

Urgent Care Centre

The nearest urgent care centre is at Guy's Hospital

Open 08:00 – 20:00 every day

www.guysandstthomas.nhs.uk

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.

Online Services

This practice allows you to book and cancel your appointments safely and securely online.

Already Registered?

If you are already signed up for Patient Access (formally EMIS Access) please log in and make your request below.

Enter Emis Access

 

 


You can book an appopintment with your doctor online. You will first need to register by completing our Online Access registration form or by asking at reception. 

Download, print and complete the form and return this to the surgery via post or in person.

Sign up Now

Online Services Registration Form

 

 

The surgery will deal with your registration and once you are registered you will be given a username and password, use this to sign in and book your appointment online.

Please do not share your password with anyone.

Seeing the Doctor/Nurse

We operate an electronic appointment system to see the doctor.

Routine appointments are for 10 minutes only. 

The surgery offers advance booking appointments, you can book an appointment online, or come in and book one or call us on 0207 232 2243.

Urgent Appointments

If you have an URGENT problem which you feel cannot wait until the next routine appointment then* *please telephone the surgery (0207 232 2243) in the morning before 11am. Please state that you have an urgent problem and be prepared to give a brief explanation of your problem. You will then be placed on our triage list (emergency call back list). The duty doctor will phone you back and advise appropriately. You may be asked to come into the surgery.

Cancelling your Appointment

If you are unable to attend for your booked appointment, please telephone the surgery to cancel so that we may offer it to someone else who may need it.

The practice operates a “did not attend policy” which mean that patients who do not cancel arranged appointments will be contact by the practice and notified of the consequences.

Home Visits

Requests for home visits must be received by 11:00am.

Home visiting is very time consuming. We will need to know the patient’s name, age, address, telephone number and what the problem is. A doctor will usually ring you back. Please try and come to the surgery whenever possible. 

Please note that visits can only take place at the patient’s registered address. Please inform us immediately if you change your address.

Leaving a message for a Doctor/Nurse

You may wish to speak to the doctor or nurse without coming in to the practice. The reception staff will take a message for you and leave it for the doctor/nurse to deal with when they are available.

Protected Learning Time

The Practice will be closed on the third Thursday afternoon of each month.

For one Thursday afternoon a month the Practice will be closed for essential staff training. On these Thursdays the Practice is closed between 12.30pm and 4:30pm. We then reopen at 4:30pm and close at 6:30pm. Should you need medical advice during this time please call 111.

The Practice will be closed on the following dates:

  • 21 March 2019