MAJOR IT ISSUES!!

FRIDAY 19TH JULY 2024. GOOD MORNING, THERE’S A WORLDWIDE CYBER ATTACK ON MAJOR IT SYSTEMS AT THE MOMENT WHICH IS PREVENTING THE PRACTICE FROM USING OUR CLINICAL SYSTEMS OR ACCESSING MEDICAL RECORDS. THIS MEANS WE ARE UNABLE TO PROCESS MEDICATION REQUESTS, BLOOD TESTS ETC. MORE INFORMATION CAN BE FOUND https://www.bbc.co.uk/news/live/cnk4jdwp49et WE ARE STILL RECEIVING TELEPHONE

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Self-care

Please see some information and advice below about minor conditions that you can self-treat

In line with NHS England recommendations your GP, nurse or surgery pharmacist will no longer prescribe medicines which can be bought over the counter. These changes are because:

  1. We want to help you learn to treat your common illnesses at home
  2. This helps to free up your GPs’ and nurses’ time to see and treat you and others when you have more complicated illnesses
  3. It means we get the best possible value for all Southwark patients from the funding we receive

In the future you can visit your local pharmacy without the need to come into the surgery first. The pharmacist can give you advice on suitable treatment for common illnesses. The pharmacist will check the medicine is right for you and for your health problems and will advise you if you need to see a GP or nurse

If you need medical help, but it is not a life-threatening situation, you can call NHS 111 which is available 24 hours a day, 7 days a week

If you want more information on how to look after yourself, you can visit the following website:

http://www.selfcareforum.org/resources/patient-portal/

If you would like more information, please call the Patient Experience Team at South East London ICB on 020 8176 5330 or email [email protected]