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NHS App

The NHS App is owned and run by the NHS. It can be accessed by anyone aged 13 and over registered with an NHS GP surgery in England or Isle of Man.

Introduction to the NHS App

Once you have verified your NHS login, you will have easy, 24/7 access to a growing range of health services and information. Learn how to register and verify your identity.

If you do not have access to a smartphone, you can access the NHS App via a web browser on your computer or tablet by visiting the NHS website or follow the login link below. How to log into your NHS Account

If you do not have Photo ID please visit the practice so that they can provide you with your verification details. Learn how to log in without using Photo ID.

Device Compatibility and Versions

For the best user experience, mobile and tablet devices require minimum software versions.

  • Android: version 8 (Oreo) and above, with devices that have a front facing camera
  • Apple iOS: version 15 and above

Some earlier versions still allow users to access the NHS App. he NHS App team are no longer able to provide technical support for these versions

  • Android versions 6 and 7
  • Apple iOS versions 9 and 10

Patients without a mobile phone or device, or one that doesn’t meet the above requirement can access the NHS App is now available via the nhs.uk website

Get the NHS App on your smartphone or tablet

You can also log in to your NHS account using the NHS Website

Download on the App Store
Get it on Google Play
The NHS App Homepage

Once you have downloaded the App, you will need to set up a login to prove your identity. The app will then securely connect you to the information from your surgery. More information on how to log in without using your Photo ID

What does the NHS App do?

Your health
How to see your GP Health record

View your GP health record – view your medical history, test results, vaccinations, allergies, and medications – View your GP health record Information.

To access historical information in your record see Accessing your record.

Register your organ donation decision – Manage your organ donation decision on the NHS App.

You can register a decision for the first time or change a decision previously made. Keeping this decision up to date helps families, should organ donation be possible.

NHS Organ Donation Information

Prescriptions
How to order your repeat prescription

Order repeat prescriptions – Request repeat prescriptions without having to contact your GP surgery at a time that suits you. Select Services ‘Request repeat prescriptions’

See a list of your approved prescriptions in the App and get a barcode to present at any pharmacy to receive your medication.

View your prescription barcode in the NHS Account

If you don’t have a nominated pharmacy you can use the barcode to collect it from any pharmacy.

Nominate a pharmacy – choose or change pharmacy where your prescriptions will be sent to. Find out how to Nominate a pharmacy using the NHS App.

If you do not have a nominated pharmacy to collect your medicines from you can use the prescription barcode in your NHS Account to collect your prescription from any pharmacy.

Test Results

View Test Results – Having access to test results in the NHS App means you don’t need to contact your GP surgery to view your results. To see your results Go to ‘Your health’ – Select ‘GP health record’.
HbA1c test results are displayed in a graph allowing you to easily see trends over time.

To discuss test results Select – Services ‘ Contact your GP surgery for a document or update’ – Then select ‘I have an admin query’

More information about Accessing your test result

Administration

You can contact the practice regarding various administrative queries. Select Services ‘Contact your GP about a document or update’

How to make a admin query

Request a doctors letter

Follow up with a referral

Get Fit notes (Sick Notes) –  Request a Fit note if you’re unwell and can not work for more than 7 days, including weekends and bank holidays. 

More information in Get a Sick Note.

Appointments
How to contact the GP Surgery using the NHS App for non -urgent requests

Submit non-urgent medical queries to your GP – ask for advice, help with administrative tasks, or follow up on test results directly through the NHS app. Your GP will review and respond to your submission. Alternatively use Our Online Form. Select Services ‘Contact your GP about a health problem’ 

Manage Routine appointments with your GP Surgery – search for, book and cancel routine appointments at your GP surgery, and see details of your upcoming and past appointments.

To book a routine appointment Select Services ‘Check for available GP appointments

How to see your Hospital Appointments using the NHS App

Book and manage hospital appointments in one place – where enabled, patients can view and manage their hospital appointments.

You can choose your treatment provider from a list provided by your GP/referrer, and see information, including who to contact, waiting times, distance and booking details.

View Hospital Appointments for more information.

You can manage your referral if you were referred through the NHS e-Referral Service (e-RS). You can use the NHS App to book, view, reschedule and cancel your first appointment.

This means GP practices do not need to print or post booking instructions.

Book or manage covid vaccination appointments

How to book a COVID-19 vaccination appointment

You can use this service to:

  • check if you need an appointment
  • book an appointment
  • check your existing appointment details
  • change your appointment
  • cancel your appointment

Book an appointment using the NHS e-Referral Service

Send and receive messages
How to see NHS App messages and notifications

Receive messages and notifications – Receive and view secure messages from your GP surgery and get notifications through your phone or tablet.

Notification messages are only visible to patients that have their push notifications turned on. You can change this in your device settings.

Messaging in the NHS App

Help someone else
How to switch profiles on the NHS App

Linked/Proxy profiles allows you to access healthcare services on behalf of someone you care for, where appropriate consent is in place and you are both at the same GP practice.

For More Information about this service see Accessing someone else’s information

Advice and Information